About the role

The business continuity officer will be responsible for the maintenance and management of the business continuity management system. They will be responsible for ensuring plans are reviewed and up to date, for delivering training to key stakeholders, running reports, completing data analysis, arranging meetings with the steering groups, liaising with suppliers and being the subject mater expert on the organisation’s business continuity tool.

The Business Continuity Officer role sits in NHS Digital IT Operations Directorate. The Business Continuity Management team have lead responsibility for Business Continuity Management (BCM) across NHS Digital. The team set and manage the overall Business Continuity Management System (BCMS) policy and management framework and act as a centre of expertise, providing advice and support to colleagues as appropriate.

The ideal candidate for this role will be someone with a background or interest in business continuity. You will have the ability to work autonomously, deliver quality work, work with changing priorities and quick turn arounds. You will be a good communicator, with the ability to communicate at all levels including exec level. You will have good presentation skills, and sound knowledge of basic IT systems including Excel, PowerPoint, SharePoint, and be able to navigate around a business continuity tool.


As a Business Continuity Officer you will:

  • Contribute to the day-to-day maintenance and continual improvement of the Business Continuity programme, documentation, toolsets and third-party relationships.
  • Provide appropriate advice and guidance, prepare and deliver training and awareness sessions, briefings, updates and various presentations as part of our Business Continuity training and awareness programme.
  • Conduct related research and analysis to deliver business impact analysis (BIAs) and participate in horizon scanning, risk and issue management.
  • Undertake work to ensure operational level Business Continuity Plans (BCPs) are current and fit for purpose.
  • Contribute to the design and delivery of the Business Continuity exercise programme, working collaboratively with a diverse range of stakeholders, mostly internal, in groups or on an individual basis.

About you

Some of the key skills and experience you'll bring to the role:  

  • An interest in the Business Continuity profession. Preferably hold a Business Continuity Institute (BCI) ‘Introduction to Business Continuity’ and / or the ‘BCI Good Practice Guidelines’ qualification and /or membership of BCI.
  • Excellent communication skills with the ability to communicate clearly and effectively with others via both oral and written means.
  • Excellent problem-solving skills.
  • Proven ability to understand the needs of internal and external stakeholders and keep them in mind when taking actions or making decisions.
  • Ability to work under pressure to tight timescales and deliver high quality material correctly first time.
  • Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment.


About us

NHS Digital is a great place to work. What we do matters.
Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives.
We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do.
Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work
Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus
What we offer
In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:
  • 27 days annual leave entitlement increasing with service
  • Buy and sell annual leave scheme
  • Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
  • Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed
  • A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
  • Employee benefit schemes which include Season Ticket Loan and Car Lease
For more information visit our Working at NHS Digital page.

Next steps

Remote interviews will take place 12th October. Applicants who are shortlisted for interview will be contacted by email.

To view further information please see the attached role profile.

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