About the role

Digital systems are the foundation upon which we will build a modern, efficient and responsive health service. Enabling information to flow between care providers within and beyond organisational boundaries, and between care providers and patients, is a key means by which we will achieve a safe, convenient and personalised health and care service.

GP IT systems sit at the heart of primary care technology facilitating and recording millions of interactions with patients every week. GP practices have led the way in the move from paper to digital record-keeping and are now well on the way to offering online transactions, such as appointment bookings and repeat prescriptions, across all practices in England.

We now have an exciting opportunity for an experienced Supplier Manager to join the Digital Primary Care team.

Working in a critical delivery role covering a number of activities within our live supplier delivery function, the team is responsible for delivering and managing over 80 supplier technology products and solutions for the General Practice and Primary Care estate.

This role is an ideal opportunity for someone with an interest in combining delivery and relationship management expertise in a complex market environment.

We are looking for someone who can apply a broad range of skills and expertise in project, relationship, delivery and contract management, agile methods, and commercial frameworks to effectively manage a portfolio of suppliers across multiple frameworks.

This is a challenging but rewarding environment with plenty of opportunities to grow and build knowledge and skills.

As a Supplier Manager your role will include:

  • Building lasting relationships with a range of suppliers, effectively managing these relationships, ensuring compliance with frameworks
  • Managing supplier non-compliance issues
  • Onboarding new suppliers

  • Managing and working with multidisciplinary teams to achieve delivery targets

  • Interrogating and analysing data from a range of sources and developing evidence-based solutions/options
  • Managing and resolving commercial complaints raised by key stakeholders both inside the organisation and outside

About you

Some of the key skills and experience we’re looking for:

  • Extensive experience of effectively managing supplier relationships with a good understanding of relationship management
  • Experience of working within multi-disciplinary, agile delivery teams
  • Experience of working within commercial frameworks
  • Contract management experience
  • Able to analyse and interpret complex information from a range of sources to support evidence-based decision making

  • Excellent relationship management skills, able to work and negotiate with key stakeholders

  • A goal/outcome focus to work with an eye for continuous improvement

Please read the attached job description/person specification for more details about the role and the work we do.

Our Supplier Manager can be based in Leeds, London, Exeter or Southport and as a result we are running adverts in each location.  You need only apply to this advert to be considered for any location.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

About us

Our work matters. You matter.

As an internal colleague, you may already have benefitted from a lot of what we have to offer.  As a reminder:

  • We operate a hybrid working approach which offers you an informal, flexible way of blending home and office working.
  • Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups.
  • 27 days annual leave increasing to 33 days with service.
  • a generous pension (with our contribution equal to 23.7% of your earnings)
  • NHS Discounts including shops, restaurants, gym, mobile phones, and insurance.
  • employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes.

We use NHS Terms and Conditions of Service (Agenda for Change) pay rates. Most new employees to the NHS will start at the bottom of the band. You can find more information about Agenda for Change pay rates here Pay scales for 2023/24 | NHS Employers.

Next steps

Prepare your application,  we want to know about you and why you feel you are suitable for this role.   Think about what skills, knowledge and experience you can bring to this position and include in your personal statement.

Applicants who are shortlisted for interview will be contacted by email and interviews are expected to take place over Microsoft Teams from early August.  You will be kept informed of the format of your assessment along with details of what to expect and timings.

If you require a reasonable adjustment or support with your application, please don’t hesitate to reach out and contact [email protected].

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