IT Systems Analyst

You will be a highly motivated individual looking to join a multidisciplinary digital team, where you will be conducting business analysis for a number of systems or projects at any one time. The role requires strong elicitation and delivery skills, the ability to break down complex issues to provide solutions, and excellent communication skills with roles across all levels of seniority.

We want to make sure that you are set for success, these are the key skills and experience that you will have:

• Previous experience of working as a business analyst preferably in a technical environment.
• Strong communication with a range of stakeholders to identify, qualify and analyse requirements, practice and constraints which underpin business analysis and other activities throughout project and service lifecycles.
• Able to determine and document system efficiency and functionality by liaising with internal departments and end-users. Experience of promoting process improvement, prioritising work and working to an agreed MVP.
• Able to analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques such as gap analysis. Knowledge of business modelling techniques, e.g., UML, BPMN. Solution development and implementation.
• Have a comprehensive understanding of system design, data, data formatting, field content, mappings, data linkage and transmission.
• Be able to identify all the systems, processes and users that are impacted by the business problem, and/or the solution.
• Experience in both facilitating and carrying out User Acceptance Testing (UAT), Business Acceptance Testing (BAT), including the creation of wireframes and prototypes to present to stakeholders.
• Experience of working across all phases of projects either alone or with a small team including identification, assessment and management of risks and production of realistic plans and contribution towards lessons learned. An understanding of the components of running and finishing an economically successful project.

Why you should apply

We value the different experiences our people bring to their work at NHS Digital. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.

Which means, we encourage applications from people of all backgrounds and abilities.  Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.

Our work matters. You matter.

What we offer you:

• we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working
• flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
• 27 days annual leave increasing to 33 days with service
• ability to buy and sell annual leave  
• a generous pension (with our contribution equal to 20.6% of your earnings)
• NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
• employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes

Next steps

Within your application, we are looking for you to demonstrate how you have the skills and experience for the role.

Remote interviews will take place week commencing 6th June via MS Teams. Applicants who are shortlisted for interview will be contacted by email.

To view further information please see the attached role profile.