About the role

Are you experienced in providing tactical business management support within a commercial function?

Are you looking to develop your career in a fast-paced public sector environment reacting to business demands while proactively developing better ways of working?  

The use of technology in the NHS has been fast, full on and exciting especially in the last year. NHS Digital has been at the forefront of leading this technology and data change and the commercial team is a critical component of our organisation. This is your opportunity to build your career, gaining rich commercial experience in a well valued, forward thinking, ever-evolving team.

The Commercial function is responsible for NHS Digital’s system wide commercial strategy and operation, and ensures effective procurement, category management and contract management procedures are adhered to. We spend hundreds of millions of pounds per annum, executing and managing deals to deliver services that support world leading products and services into the NHS. 

We are interested in people with an understanding of Public Sector activities, to support our commercial team in a business management capacity including support of the day-to-day operation of the commercial function, reporting on delivery and compliance and ensuring administrative controls and content are up to date.  


As part of the role you will be involved in:


Resource Management – Supporting the recruiting and onboarding of commercial staff members and the management of contingent labour and work packages within the function.

Business Management- Supporting the maintenance of Commercial’s Standard Operating Framework, produce staffing MI and support business planning and budgeting.

Operations- Support delivery of  Continuous Improvement activities across own area of work.

About you

We want you to be set for success, these are some of the key skills and experience that you'll bring to the role:

  • Processing highly complex, sensitive or contentious information. Liaising with stakeholders, communicating complex concepts and issues clearly and accurately, adapting communication style to meet the needs of the recipient. 
  • Judgements involving complex facts or situations which require the analysis, interpretation and comparison of a range of options. 
  • Feed into the development of long-term tactical planning. 
  • Responsible for understanding a range of policy and service developments for commercial. Ensuring compliance to corporate standards and policies and undertake quality assessments as appropriate. 
  • Manage own workload and make informed decisions based on available but incomplete information, working to tight and often changing timescales.
  • Review complex data and recognise their relevance to operational delivery objectives. Produce formal reports and minutes; examples include for Boards, NHS Digital business plans service forecasts and key performance indicators. 

For more information about what is required for this role, please refer to the role profile. 

About us

In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:

  • 27 days annual leave entitlement increasing with service
  • Buy and sell annual leave scheme   
  • Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
  • Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed
  • A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
  • Employee benefit schemes which include Season Ticket Loan and Car Lease

For more information visit our
Working at NHS Digital page.

If you will be based in London, you will be eligible for London weighting which is 20% of your basic salary, subject to a minimum payment of £4,473 and a maximum payment of £6,890.

About us

We are an inclusive organisation and welcome applications from all walks of life. Find out more information about our objectives and the demographics of our workforce here.

Read about our staff Network communities that help create a more equal place to work here.


Flexible working options such as part time working / job sharing will be considered for this role. 

We pride ourselves on what we have achieved and our amazing people, many of whom have deservedly received public recognition in forums ranging from Women in IT awards to our own Queen’s Honours List.

Find out more about the amazing work we do

Next steps

Interviews will take place remotely Mid December 2021. Applicants selected for interview will be contacted by email.

To view further information please see the attached role profile and to apply for the role click ‘Apply for job’ below.

We are unable to accept speculative CVs, all applications must be made through NHS Digital’s career site.

If you have previously interviewed for this role (or a similar one) with NHS Digital and been unsuccessful, we encourage you to obtain feedback from your initial application to support your future career as we will not accept any further applications for a period of six months.

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